Privacy Policy

PSNY LLC considers the appropriate handling and protection of personal information entrusted to us an important responsibility.

Information We Collect

Through inquiries and Re-craft consultations, we may collect your name, email address, telephone number, message, and related information. Photos are handled only to the extent necessary to respond to your consultation.

Purposes of Use

Responding to and confirming inquiries, consultations, and estimate requests
Communications necessary to provide Re-craft and related services
Identity verification, aftercare, and prevention of misuse
Improvement of the website and services

Photos and Personal Stories Shared in Consultations

Photos, material condition, and descriptions of memories or family matters submitted through the consultation form are used only as necessary to respond, assess feasibility, prepare estimates and making instructions, and provide post-delivery support.

Photos are handled to review consultation details and communicate about your request.
If we wish to publish a case on a website or social media, we explain the content and scope and obtain separate consent.
If AI processing or learning beyond the consultation purpose is required, we explain its purpose, information involved, and scope, and obtain separate consent.
Information no longer required for its purpose is appropriately deleted, except where retention is legally or operationally required.

Information Security

We take necessary measures against loss, alteration, and disclosure and handle information only within the scope required for business.

Third-party Provision and Service Providers

We do not provide personal information to third parties except with consent or as required by law. We may entrust appropriately selected providers with limited handling needed for support, email delivery, or server operations.

Cookies and Similar Technologies

We may use cookies for site display, security, convenience, and usage analysis. Cookies can be limited in your browser, although some functions may not work correctly.

Disclosure, Correction, and Deletion

Requests for disclosure, correction, deletion, or suspension of use are handled appropriately under applicable law after identity verification.

Contact

PSNY LLC — Privacy Contact
4-24-3 Akatsutsumi, Setagaya-ku, Tokyo 156-0044, Japan
Contact Form

Established: August 9, 2026
Last revised: August 9, 2026