Frequently Asked Questions

Yes. We review photos showing the whole textile, patterns, and wear, then suggest forms suited to its area and character. You do not need to decide on an item first.

Prepare photos of the full textile, patterns, tags, and areas of concern. Share what you wish to preserve and your intended use where possible. A written message is also welcome before photos are ready.

Each estimate reflects the item, textile condition, repairs, reinforcement, lining, supporting materials, and specifications. Making begins only after your approval.

Please begin through LINE or the email form rather than sending it immediately. After reviewing photos and your request, we provide acceptance and shipping instructions.

If inspection reveals wear or additional work not visible in photos, we consult you before making. We never change specifications or cost without confirmation.

Timing varies with specifications and current workload. We provide an estimate after reviewing the material and request.

Yes. We review age, cleanliness, fiber strength, wear, and usable area. We may decline a request when safe long-term use cannot be supported.

Not always in the same way. Usable sections, rings, distinctive parts, or remnants may continue even when the whole textile cannot.

Baby products and load-bearing uses require careful review of age, cleanliness, material strength, and load safety. If safety cannot be confirmed, we suggest clothing or small goods instead.

Yes. We consider how rings, patterns, tags, embroidery, remnants, or other meaningful details can continue.

At the estimate stage, we confirm return of remnants or possible additional small pieces. Options depend on the amount remaining.

PSNY.JP presents the brand, Re-craft, stories, and consultation. Current products are available from the official online store, pslingnewyork.com.